When you connect your existing from third-party platforms, like Segment and Intercom, user events that are effectively the same thing may have different names, for example, "iOS app open" and "Android app open". Both represent mobile app opens, but are separate event types. For this reason, you may want to create a generic event called "App Open" and automatically rename "iOS app open" and "Android app open" to just "App Open" when they reach the Traitly platform.
The "Merge Event Types" feature solves the problem outlined above. To merge your event types, sign in to the Traitly platform and click here. You will then see a page like the one shown below:
You should select a source, for example, "iOS app open". You will be shown an option to add a second source. This could be "Android app open".
Once you have selected your source events (the events you wish to rename), select a single event from the "Destination" drop-down. In this example, it would be "App Opened".
Take a moment to review what you have done and select the "Merge" button once you're satisfied.